The way we see it is that no matter how good your website is, if
it cannot be viewed globally at lightening fast speeds, it is really
not working to full potential. This is why we work tirelessly for our
customers day and night to ensure your site and applications are running
at peak performance. We view all our customers as partners in business
and as such, we want our customers feel as though they have a personal
IT department working for them.
Hosting Support
All of our hosting accounts are supported via a ticket system
built in to your Hosting Control Panel. We have technicians on call
24/7 to assist you with any issues you may have regarding our hosting
servers.
Services Support
If you are one of our IT Services customers, support is provided
by email/phone/Skype during business hours.
Cognecy Main: 214-206-8910
E-mail: support@cognecy.com
Skype Address: cognecy-ms
ProductCart ASP Shopping Cart hosting Customers:
This is where we really shine as we provide an additional line
of support for our customers that host their ProductCart ecommerce store
with us. This is extremely benificial in that for no additional cost,
you have us on your side to act as a support liason between you and
Early Impact. In other words, if we cannot fix it, we will get EarlyImpact
involved on your behalf.
